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Our refurbishment program is of a high standard and because of this we offer the full 12 Months Warranty with every single item we refurbish.
Our full breakdown on what we cover and do not cover is below, but if you have not accidentally broken the device you wish to return 99% of the times we will accept this back from you
Computer Warranty
Which include products such as
- Laptops
- Desktops
- Netbooks
- AIO All in One PC's
| Part |
Covered |
| Motherboard |
YES |
| HDD (Hard Disk Drive) |
YES |
| RAM (Memory) |
YES |
| Screen (If Applicable) Pixel damaged, Screen flicker etc |
YES |
| Keyboard |
YES |
| Mouse Pad and buttons |
YES |
| USB Ports |
YES |
| Webcam |
YES |
| Software Issues and Viruses |
NO |
| Battery life |
NO |
| Accidental Damage including Water Damage |
NO |
| Abnormal Wear (Industrial applications, household pets chewing wires etc) |
NO |
Mobile Device/Tablet Warranty
Which include products such as
- iPhones
- iPods
- iPads
- Android and Windows Tablets
- Android and Windows Mobile Phones
| Part |
Covered |
| Motherboard |
YES |
| HDD (Hard Disk Drive) |
YES |
| Touch Screen including LCD (If Applicable) |
YES |
| Power and Volume Buttons |
YES |
| Home Button |
YES |
| Software Issues including Jailbreaking |
NO |
| Battery life |
NO |
| Accidental Damage including Water Damage and cracked screens |
NO |
| Abnormal Wear |
NO |
TV/Monitor Warranty
| Part |
Covered |
| Power Supply |
YES |
| Pixel Damage (Over 6 pixels in one place or more) |
YES |
| Blemishes or missing pixels are less than 6 pixels (red, green or blue). |
NO |
| Backlight is not covered for continuous industrial/systems monitoring (more then 100hrs per week). |
NO |
| Accidental Damage including Water Damage |
NO |
| Abnormal Wear (Industrial applications, household pets chewing wires etc) |
NO |
Headphone Warranty
Which include products such as
- Beats Headphones
- In Ear Headphones
- Microsoft Headsets
| Part |
Covered |
| Headband / Housing |
YES |
| Speakers in ear / over ear |
YES |
| Accidental Damage including Water Damage |
NO |
| Abnormal Wear (Industrial applications, household pets chewing wires etc) |
NO |
| Battery life |
NO |
Controller Warranty
Which include products such as
- Xbox One Controllers
- PS4 Dualshock Controllers
- Steering Wheels
| Part |
Covered |
| Buttons + Triggers |
YES |
| Analogues |
YES |
| Accidental Damage including Water Damage |
NO |
| Abnormal Wear (Industrial applications, household pets chewing wires etc) |
NO |
| Battery life |
NO |
Any other Product Warranty
Which include products such as
- Printers
- Digital Cameras
- Media Players
- Smart Watches
- Projectors
| Part |
Covered |
| Accidental Damage including Water Damage |
NO |
| Abnormal Wear (Industrial applications, household pets chewing wires etc) |
NO |
| Battery life |
NO |
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