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" Hi Andrew!
I thank you for your prompt and communicative advice and service.
As a previous customer of yours several times over it pleases me greatly to deal with you. You are the benchmark where ebay is concerned. It would be excellent if most traders could emulate your example. I wish you well and keep up the good work "

" Andrew is it? I believe you are the proprietor correct?
I wanted to let you know that I got my order today and that I appreciate the rapid shipment as well as the accuracy of the order (large order, 11 DVD's) I also want to thank you for the good prices on these selections. we don't have good service in the US... often you are doing a lot of work to give them your money... and we know how to hype "customer service" but very few business give good customer service... they'll tell ya they are the best, but its maddening most of the times Thanks again for the good experience... I'm really looking forward to studying these DVD's over the next few months!
Thanks Andrew excellent communication throughout I have added you to my favourite sellers list "

" Andrew,
I deliberately avoid your site because you have too much good sh*t !!! I could probably spend loads but my wife would kill me or better divorce me :-)). I am trying to get back into playing so I will be visiting again soon. I'll just have both hands tied behind my back and my credit card firmly in the possession of the "boss". Great, great stuff. "

" Andrew
Of course, be sure you're at the top of my favourite sellers. It doesn't matter the distance between our countries, because honestly, your shipment has been the fastest I've ever seen. Even shipments within Madrid (from the north of the city to the south) are slower than yours. It's astonishing. My hat is completely off. Not only me, but also I'll tell my friends about Hamcor.
Just a quick e-mail to thank you for the recent transaction. Your service has been fantastic and the communication great. The book arrived quickly and well packed and the whole service you provided was faultless - I will be definitely using your store again and recommending it to friends and colleagues. "

" Hi Andrew,
Received goods today! I'm really impressed with the speedy service. Will be leaving positive feedback for you, and would definitely order from you again. Incidentally, I ordered another music book from a different source on the same day and paid for first class postage. Your book has made it ahead of that one.

" hi andrew,
thank you for sending it so fast, we got it this morning and my daughter loves it, she has been practicing all day. we will definitely be back for more once the first book is finished, also thanks for the great after sales care, there aren't many eBay sellers that take such consideration in making a point of this. thank you very much for your service. see you again soon

" Andrew:
Your courteous and prompt service is much valued, the extra personal touch goes a long way to good communication and good business and makes the customer feel appreciated, thank you, hope to do business again soon, I see you have some good instructional DVD's that sound interesting.
I'm a repeat customer because of your excellent products and shipping speed -- not the mention that you're a pleasure to deal with.

" Andrew
What a great product and a really super eBay transaction. I hope your business really flourishes and I am so pleased that people can use the internet to grow their business. You will certainly hear from me again when I want something you have! I feel so good about this transaction (and I buy loads on eBay).

"I will most certainly be purchasing from you again, the quality of service was second to none."

"Thank you so much Andrew, you are an excellent ebayer. I've bought from you before, and wouldn't hesitate to do so again, and recommend you to friends. I appreciate your professional and caring approach to your ebay customers"

"Thanks. Buying from you has been a pleasure. I wish all Ebay sellers shared the same turnaround time you give your customers. I would recommend you to anybody I speak to"

"Many thanks for the glowing feedback and for your superb customer service. I am a fairly regular ebay buyer and personal service like yours is, sadly, the exception rather than the rule. I don't know how you can keep up with each and every customer, having looked at your own feedback page and the number of transactions you complete every day. Very commendable!! I have added you to my list of favourite sellers and hope to buy from you again in the future. Keep up the good work!"

" To Andrew
Thank you so much for a smooth transaction and friendly service. I have recently suffered from some really bad customer service online and it's a pleasure to deal with a company like yourselves who obviously take a great deal of pride in their business and customer care. Will certainly be back in the future (providing my daughter keeps up the flute practice!!). "

" Hi Andrew
Thanx Andrew your a Star, and I will be getting other music books and DVDs from you very soon now that I'v found a TOP MAN that I can Trust. Once again Thanx Andrew for all your help "

"The above item arrived today, thanks very much. I would also like to thank you for an absolutely all round 1st class service, in fact the best I have experienced on eBay & the type I aspire to provide as a seller."

" Andrew
I've just received the DVDs. Thanks. Your operation is amazingly fast and efficient. I own an online bookstore myself, I'm impressed! "

"Once again i thank you for a quick purchase of products i would have to go out of town to get which is not easy to do at the drop of a hat as many teachers expect! I appreciate the service which you are providing for people like me with kids who love their music, just as i do, who can find the products they need in the comfort of their homes."

"I would like to take this opportunity to thank you for all the correspondence you have given me and particularly the way in which you conduct business. The item i purchased from you was delivered well within time for my sons birthday. Again I would like to thank you"