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 Welcome to halloperlen.We are a China based company specialising in Stainless Steel Jewellery,Findings,Home Garden for over 9 years.We have a factory in Yi Wu, China.There are regular Promotions in our shop,please pay attention to our shop,thank you!
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Frequently Asked Questions

Before ordering/bidding:

Q: I want to make a big order from you, do you have catalog and do you have a better price?

Q:I have won 2 items, but still bidding some other items. Do you hope me to pay 2 items immediatly or wait other items ended, then I will pay all items together.

Q:For Mixed Multicolor beads, may I just get clear and pink(or some other color) color?

Q: Does the watches in your shop are working with battery?

Q:I am very sorry, I bid this item by mistake, could you cancel it for me?

Q: Do this bracelets/necklaces fit European beads/Pandora beads?

Q:Is this item lead and nickel free?

Q:Do your products have stock? When will you arrange the shipment if i placed order with you?

Q:Do you offer combined shipping discount? If do, what is it?

Q:Is your combined shipping discount policy also applied to FREE SHIPPING items?

After ordering/bidding:

Q:Why I do not find anywhere to input RCD code to get discount?

Q:I have won above item 10pcs? I want to buy more 30pcs, could you do it for me?

Q:How do I know whether you have shipped my items or not?

Q:If some items are broken when I receive them, what should I do?

Q:I ordered this item by mistake, it could not fit my bracelets, could I send back to you for change?

Q:I am so pleased with my last order, do you have this item available again?