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Greville Street Jewellery

Terms Conditions and Returns

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General Interest


We want you to receive your jewellery quickly and in perfect condition. Order before 2pm and we will post your item the same day. 

We can combine shipping on all items, so please request or wait for an invoice if you have purchased multiple items.

Postage options:

For UK Customers 

All shipping options require a signature upon delivery. Free Delivery listings will be sent by Royal Mail 1st or 2nd Class Recorded as standard with the option to upgrade to Special Delivery (next day service).

1st and 2nd Class Recorded Mail - The item will usually arrive within 1-2 days but can take up to 2 weeks for Royal Mail to Deliver. 

Royal Mail Special Delivery - This option comes with insurance and is guaranteed next day delivery. (please note that this does not mean that your item will be received the day after you order it as some items will need to be made or engraved first).

For International Customers 

Air Mail Packets - This can take 1-4 weeks for delivery depending on where you are.
International Signed for - This can take 1-2 weeks for delivery depending on where you are and will need to be signed for and comes with insurance.

Please note that during busy periods such as Christmas, Mothers Day, Fathers Day and Valentine's Day, Custom Made items such as Name Necklaces and engraved products can take longer to ship. During these periods we work very long hours to make sure all items are received on time, so please be patient as we never let our customers down.

We do not make profit from postage charges.