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 Grand cues

Grand cues

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 We are a family own cue factory and started to produce hand made cue since 1983. We have over 33 years of experience in cue making. Our masters take 40 days to process every cue because each cue is representation of an artwork from them. Let the factory closer to Home.
Hi, thanks for visiting our store. Now it's Chinese New Year,period 20 ~ 30 January. We can't ship items during the holidays. We will ship the orders as soon as possible after the vacation.Thanks for your support.

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GRAND Custom Cue
About Us | Making Progress | Cue Gallery | Custom a Cue | View new listed
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About Us
We are a family own cue factory and started to produce hand made cue since 1983. We have over 30 years of experience in cue making. Our masters take 40days to process every cue because each cue is representation of an artwork from them.
Please take a few minutes to know what quality custom cue you need actually before you purchase a cue from us. How to be a good custom cue!
Wood+ Cue Master+ Test
Wood selection:
A cue combine with shaft and butt . And a cue's quality mainly depends on the material of shaft. GRAND CUSTOM CUE mainly uses ASH wood in shaft. Also you can choose hard rock maple. Ash grow around the world, also in China..But we only select the specific North America Appalachian Mountain Ash wood. The below picture is distribution of the Appalachians ash trees
The top custom cue is not only stiff. It also has good elastic. GRAND CUSTOM CUE use our special handicraft art and chemical treatment..It can be achieve good hardness and moderate elastic.
Cue Progress:
Our top cue-maker master, David Wu only hand made 100-130 custom cues every year. He get in this professional job since 1983. He already has 30 years experience of how to make a good cue. For how to balance the cue, how to weight, he has reached a peak level,even much better then many England cue make master. Selection before making a cue: Select the shaft of good grain and good elastic. Never use the bend shaft in the process of drying.
Testing after fish making a cue:
We select the custom cue again after manufacture. Because some custom cue has good-looking grain,but the hardness and elastic of custom cue are not so good. Of course, we never select. Finally, we will try to play at snooker table. The best custom cue will select to Emperor series. This is the main reason why our price is so expensive for those custom cues.
About Payment
we accept Paypal only.
eCheck & other pending payments via Paypal will be held until cleared, as eBay terms. we ship your item(s) to your Paypal shipping address . if you want to change a shipping address ,Please amend it before you pay for the item .
Payment must be received within 7 business days of auction closing.
About Shipping
We Ship to Worldwide.
I'll ship your item(s) to your Paypal shipping address . if you want to change a shipping address ,Please amend it before you pay for the item .
After payment confirmed, item will be shipped within 24 hours by EMS/FedEx/DHL/UPS. We will preferred to choose the FedEx,if the FedEx did not transport to your location then we will choose the other best way according to where is your location.
Delivery time depends on destination and other factors, it may takes up to 8-11 business days. Please contact us If you don't receive over above business days.
We are not responsible for additional COD charges, VAT, Customs fees, and Duty for importation (if any).
Note: We hope it arrive on time but since this is an international delivery, shipping time will be highly depended on the courier company and local customs/duties. You are free to contact us if you have any question.
Return policy
If you are not satisfied when you receive your item, please contact us within 14 days for a replacement or money back. Please contact me before you return it.
Buyers are responsible for paying the shipping and handling charges for exchange and refund
About Feedback
We will provide positive feedback once payment is received,To foster a healthy ebay community,we hope you will do the same for us.We want you to understand that we value customer service tremendously.If you have any dissatisfaction,please give us the opportunity to resolve the problem before leave us a negative feedback.We are sure that there is always solution and we sure don`t want a bad feedback to be where the transaction ends.
Contact Us
if you have any concerns, Please contact our customer service for closely follow up.We will be happy to assist you.
please don't hesitate to contact us via eBay.
When contacting us please include, eBay ID or registered eBay email address.
We aim to respond to all e-mails within 24 hours. If you do not receive our reply, please kindly re-sent your email Business hours : 9am - 6pm Beijing time (+8 GMT) Monday to Friday.