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General Interest

Terms & Conditions

WE DO NOT COVER LEATHER AS PART OF OUR GUARANTEE

Manufacturers warrenty/guarantees are not included in ex-display/ex-photoshoot items. We offer our own warranty of 6 months (Leather is not covered). For manuafacturers warrenty you have to buy from a registered stockist.

Natural Characteristics of Leather

- Leather may carry Natural Scars and Markings. This is not a fault in the leather.

- More than 8 Hides go into making a sofa, and no 2 hides are the same. You may get different grain patterns throughout your sofa.

- In just a few weeks leather will wrinkle and crease (known as Puddling, and should be expected with leather products).

- It is normal for cushions to lose as much as 20% density within first 2 months.

General Maintenance

- Plump up cushions regularly.

- Only clean leather with non-microfibre cloths (microfibre will damage the pigments) use an approved leather cleaner (we recommend LTT Lazy Leather to our customers).

- Avoid sitting on edge of cushions/on the arms.

- Avoid sharp objects.

- Grease and hair products can damage leather surfaces.

- Prevent Pets from scratching/climbing on furniture.

- Spillages should be cleaned up immediately using a Damp non Microfiber cloth/Leather cleaner.

- Do not use Baby Wipes or other Household cleaning product.

- Exposure to direct sunlight for long periods of time can fade the colour. Also placing hot cups or plates directly onto the leather can cause the same problems.

- On recliners do not sit/put excessive weight on the footrest. Make sure the footrest is returned correctly before getting off the sofa. Do not place your fingers in the mechanism.


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