Bread Crumb Link

For all UK orders.

We hope you will be delighted with your purchase, if however you wish to return your order for a refund simply use the returns label provided with your order and post back to us within 14 days.

Can I exchange my item?
We are only able to offer a refund service for returns. You can buy other items as normal by placing another order.

You will need to pay for postage on these returns.

Please complete and enclose the Returns Form supplied with your delivery. This can be found on the reverse of your despatch note.

We cannot refund used or customer damaged items (statutory rights not affected). When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.

Please note: We do not accept returns in store for items ordered through the eBay outlet store.

The returns address will be shown on the returns label but if you have misplaced the label the address to return your order to is -

eBay Returns Dept,
c/o French Connection,
Unit B,
Dolphin Way,
Purfleet,
Essex,
RM19 1NZ