We guarantee to refund any item you are not completely happy with when you return it to us in an unused and saleable condition within 30 days of receipt.
Refunds will be at the original purchase price excluding the initial delivery charge and will be made to your original method of payment.
We aim to process all returns within 7 days of us receiving the goods back in our Warehouse. However, please make sure that you enclose a note with your eBay ID and reason for return before sending it back to us as this will help to avoid any delays with identifying and processing your return.
On rare occasions, some refunds may take longer than expected to process, however all refunds will be processed within 7 working days. Once your Order has been refunded you will receive notification via email.
If you are returning footwear, please do not attach the label or any sticky tape to the footwear box as your return will not be accepted. Return parcels using any courier to the address below.
You will be responsible for the cost of returning the item to us, unless it is our error, or item is faulty.