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 Fizz Jewellery

Fizz Jewellery

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 Welcome to Fizz Jewellery! I sell kitsch, vintage and steampunk jewellery all with free second class postage! I am proud to offer excellent customer service and will do my best to sort any problems you might have! x

Fizz Jewellery gives you a range of kitsch, alternative, vintage style and steampunk jewellery. We are currently building on our collection of personalised jewellery so if there's anything you'd like personalising please message us to see if that's possible!

If you have any problems with your purchase or payment please email us at Sales@FizzJewellery.co.uk or contact us through ebay.

Methods of payment we accept are Paypal or Postal Orders.

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  • Terms and Conditions
Postage and Payment
Free postage on orders over £15.00 (Excludes charm lots and watches) We combine all postage of 2 items or more so please ask us for an invoice before paying!

We charge 10p postage and packaging per each additional item.

Payment methods we accept are POSTAL ORDERS and PAYPAL. WE DO NOT ACCEPT CHEQUES! Please pay within 7 days or contact us if you have any problems with payment.

  
Terms and conditions

Our terms and conditions will be applicable for every item purchased from the Fizz Jewellery ebay shop. If you make an order you are showing that you agree with these terms and conditions, that you are an authorised user of the chosen payment method and you have enough funds to cover the cost. You are responsible for informing us about any changes to the details that you have provided. We do stress that this does not affect your statutory rights as a consumer. We do reserve the right to change these trading conditions at any time, so please check them when you make a purchase. Your order is an offer to buy from us. Please check your order to make sure it is correct before confirming. A contract between Fizz Jewellery and the customer will not come into effect until we accept the order to dispatch the goods. We can at any point decline to sell the products to you.

Payment methods

We accept payment via Paypal and Postal Orders. If you are paying with a postal order then please include information of your purchase in the envelope the Postal Order is sent in. Please don’t hesitate to contact us at sales@fizzjewellery.co.uk if you need assistance with any of our payment methods.

Sometimes Paypal payments come through as e-cheques which can take longer to clear than stated. If you are unsure of the e-cheque clearing date please let us know and we will tell you the estimated clearance date given to us by Paypal.

PLEASE DO NOT SEND A CHEQUE AS PAYMENT WE DO NOT ACCEPT CHEQUES! All orders must be paid for within 7 working days otherwise an unpaid item dispute will be opened and ebay will be notified. If payment still isn't received we will close the dispute and issue a strike against your ebay account which could result in your account being closed.

Post and Packaging Charges

Post and packaging charges are stated in the listing. The charges do not just include the cost of the stamp, but packaging costs, handling time and petrol costs to post the item.

We do offer postage discounts. Pay the highest price postage for the first item and then just 20p per any additional item after that.

If you pay for items separately and pay full post and packaging costs on each item then the items will be dispatched separately to you.

Postage on all orders over £15.00 is free! (This excludes charm lots and watches)

Dispatch and delivery time

Fizz Jewellery will attempt to dispatch your items within 3 working days after payment has cleared by your chosen payment method, however there may occasionally be delays so please allow up to 2 days for dispatch. You will receive an email from ebay once your item has been marked as dispatched. We dispatch all UK orders via Royal Mail Post. Please allow up to 15 working days for delivery in the UK. If the item hasn't turned up we will ensure you receive a full refund or a replacement but please contact us for more information if necessary.

Returns and exchanges

We want you to be entirely happy with your purchase from Fizz Jewellery! All out items are checked thoroughly before sending, but in the unlikely event you are unhappy with your order please contact us within 14 days of receiving your order, via ebay quoting your name address, item number, details of the product fault and whether you require a refund or a replacement.

Returns and exchanges done without prior notification to us may not be processed. For hygiene reasons, earrings and body jewellery cannot be exchanged or refunded unless damaged. When we have received your item and checked it we will contact you via email or ebay messages and advise you of when your refund will be issued. Please allow up to 3 to 5 working days for the refund to be processed which we will do via the original payment method you used. If payment is received by Paypal this will be to the account you originally used. Please note the original postal charges will not be refunded unless the item is faulty. Any questions please do not hesitate to contact us at sales@fizzjewellery.co.uk

Colours

We have done our best to display as accurately as possible the colors of the products shown in our listings. However, because the colours you see will depend on your monitor settings, we cannot guarantee that your monitor's display of any colour will be accurate.

Intellectual Property Rights

The rights in the designs and content of this our ebay shop are owned by Fizz Jewellery. They are protected by copyright and other intellectual property rights. You may not copy, modify or distribute any part of any listing without permission. All trademarks, product names and company names or logos featured on any listing are the property of their owners.

Right to alter Terms and Conditions

These terms and conditions may change from time to time. Fizz Jewellery reserves the right to change the terms and conditions without notice.

Complaints/ Suggestions / Contact

We want you to be 100% happy! If you have any complaints or suggestions about our services please contact us through ebay messages where we will be happy to assist you. Please allow up to four working days for a response. If you have any complaints we will advise you by email of the steps we are taking to resolve the complaint.