We aim to dispatch all orders received by 4pm on the same day, orders received after this point will be sent out the next working day. On the run up to Halloween due to the volume of orders being placed on a daily basis it may not always be possible to dispatch as quickly as we would like. All orders however will be sent out a maximum of 3 working days after they are placed.
Delivery dates quoted on eBay are estimated. Unless you have paid for a guaranteed delivery, we cannot promise a Next Day delivery. Whilst Royal Mail endeavour to deliver within 1 working day on their RM24 and 1st Class services, their delivery times can take between 1-3 days. Hermes deliveries can be tracked via the tracking number on your eBay order - couriers deliver 7 days a week up to 6pm, however, delivery times are dependent on services in your area.
We do all we can to get your item to you as quickly as possible - sometimes this may mean using couriers different from those advertised. We send out all orders either via Royal Mail 24, 1st Class, Hermes or Parcelforce and we reserve the right to send out your parcel via the quickest method.
A signature may be required, therefore where possible please use a delivery address where someone will be available to sign for the parcel, or if more convenient you can amend the delivery address during checkout to an alternative address. ie. work place.
Special Delivery orders must be received by 1pm and upon delivery they will require a signature, please therefore ensure someone is available at the delivery address to sign for the parcel. Unfortunately special delivery orders cannot be left in a safe place as a signature is required.
All International Orders are sent via Airmail - orders over £30 are sent via Royal Mail International Tracked.
A signature will be required, therefore please use a delivery address where someone will be available to sign for the parcel.
Please allow 7-10 working days for delivery from the date you receive your order dispatch confirmation email. If your order still hasn't been received and you are unable to track it via Royal Mail or Parcelforce please contact us. This delivery timeframe is an estimate and delivery could take longer, depending on local postal services and customs.
99% of our items can be shipped internationally but unfortunately there are some products that sadly cannot due to size limitations and fragility.