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  • Terms and Conditions
  

Terms and Conditions


Warranty

All of our new instruments come with a minimum 1 year manufacturer`s warranty. Please ensure you retain your receipt/invoice which will be sent with your purchase. Second hand instruments come with a 90 day warranty unless they are advertised as for spares/repairs in which case there is no warranty. Should there be a problem please contact us here at First Brass.


Returns Policy

If you are unhappy with the purchase of any new item it should be returned within 14 days for a full refund. It is the buyer`s responsibility to return the item undamaged, in its original packaging, with original invoice/receipt and at their own cost. Second hand instruments sold by auction are not covered by our returns policy and are sold as seen. We only accept the return of second hand instruments if (1) they are damaged in transit or (2) there has been an error in the listing details.



Now you are ready to buy?

Buying from First Brass could not be easier. Either click the ‘place a bid’ icon if it is an auction item or the ‘buy now’ icon if it offers you this option. If using ‘buy now’ please only press the icon once as you may commit to buying more than one of the item. All payments should be received within 7 days. If payment is not received negative feedback will be left, you will be reported to eBay as a non-payer and proceedings will be started with eBay to recover all our fees/costs.


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