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Dispatch time: 1-3 working days UK Delivery: 1-3 working days International Delivery: 5-7 working days Europe 7-14 working days Rest of the World 100% Quality Satisfaction Guarantee: All our work comes with the Quality Satisfaction Guarantee. 30-Day Money Back Guarantee Our courier services are Hermes and DHL – Local Collection Available at check out The delivery or attempted delivery of your purchase should be no longer than 6 working days for the United Kingdom and 11 working days for International orders. If for any reason you haven’t received your item please contact us within 30 days of your purchase. If you contact us after this time we cannot guarantee a full refund, or a new item being dispatched. We have a limited amount of time that we can file claims and track items with our couriers. International orders are handled by eBay's global shipping programme. We send your item to eBay's UK shipping centre from their eBay do the rest, delivering your item to you