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General Interest


    We strive for 100% customer satisfaction.

  • If you are not completely satisfied with your purchase, please contact us within 7 days either through Ebay messages or please phone: 0114 251 2735 or email: Please do not raise eBay Returns unless you are wanting to return an unused item at your own cost. Please send a message or call for faulty/damaged goods.
  • Our opening hours are Monday - Friday 8am – 5pm. We are closed Saturday, Sunday and Bank Holidays.
  • We will endeavour to reply to your email messages as soon as possible out of our opening hours.
  • Returned items should be unused and returned as supplied, in original packaging with original documentation.
  • Postage costs will only be refunded if the product is defective and a refund is given.
  • All defective/faulty products returned will be inspected and tested before a refund or replacement is made.