You are entitled to cancel your order and return the goods within 14 working days for a full refund, including the cost of delivery. Do this by contacting us by email, quoting the order number supplied to you. A refund will be paid within 2 days of the goods being returned subject to the following reasonable conditions. You are responsible for the cost of return and the risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty. If you have had a kit fitted to your bike and subsequently change your mind and want it removing, then you are only liable for a partial refund on the kit and we reserve the right to charge labour and any other costs associated with removing the kit.
Any goods returned should be undamaged, unused and in the original packaging. Please contact us before returning goods. We accept the right to refuse any delivery to our warehouse that has not been pre-booked.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.