Please Before You Buy An Item Read All The Terms and Conditions Carefully.
Delivery & Returns
- We offer a range of delivery options to receive the items purchased on our ebay store. You can choose the one that best suits for yourself.
- For UK & International customers the following delivery options are available at checkout:
- Royal Mail 1st Class Delivery: Estimated in 1-2 days, excluding Sunday.
- Royal Mail 2nd Class Delivery: Estimated in 2-3 days, excluding Sunday.
- FREE Delivery: Most of our items are FREE Delivery but some of our listings still may apply postage fees.
- UK Next Day Delivery: If ordered before 3pm Monday to Friday, your order will be delivered the next day. (excludes Bank Holidays & Sundays)
- Royal Mail International Signed: For Delivery The estimated delivery times are: Europe (3-5 business days), USA/Australia (5-7 business days), and Rest of World (7-10 business days)
- Combine Postage: We do combine postage if you wish to buy multiple items (more then 2) just add them in your basket or when you go checkout you will see total combined postage fee automatically. Please note multiple items buyers delivery estimated in 2-3 days, excluding Sunday & Bank holidays.
- We aim to dispatch all orders before our cut-off time (when you wish to order item(s) eBay will clearly show our cut-off time) in the same business day Monday to Friday. Orders received after our cut-off time will be dispatched via next following working day.
- If you are not happy with a purchase you have 30 Days to return or exchange an item from the date of purchasing so please avoid disappointment and return your item on time.
- Any items returned must be received back in their original condition? this means they must be returned with original packaging, if with tags attached, unworn, undamaged, free of makeup, fake tan, pet hairs, deodorant, perfume etc..
- In order for you to return the unworn item our attached specially designed Security Tag must remain intact, otherwise your return will not be accepted!
- We aim to process returns within 6 working days of receipt after which a return notification message will be sent to you through the eBay message system.
- We cannot be held responsible for any returns that do not reach us and as such we always recommend you use a recorded postal service.
- If you have received an incorrect or faulty item in your order, please contact us with details of the error.
- Buyer pays return postage and then once item has been received you will be fully refunded including the postage fee if you have paid when you purchased the item.
- Only some of our listings have Free returns available, Ebay will clearly show if our items that has Free returns.
- Please leave a note or purchase invoice inside the your returning parcel with your full name, eBay id (nick name) and your request, if these information is not included, it will delay completing your refund, in some cases items may go missing.
- Bear in mind buyers should open a return request case via eBay in order to return the item.
- International customers: We charge to post exchange size back to you. therefore please bear in mind youll need to pay for this. Also if you are returning an item for a refund, we only refund back the item cost, postage is non-refundable.
- Exchanges UK Customers: Please contact us regarding the size you would like to exchange to (if available), so that our team can reserve the size you would like. Once you have posted back the item to us, we will dispatch the exchange item FREE of charge within the UK.