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FAQ

Here are some Frequently asked questions which may help you and answer questions/queries that you always wondered.

  • WHAT ARE DMC RHINESTONES.

DMC are high quality Machine Cut rhinestones that have superior sparkle and shine.

  • Do all colours have the same shine / reflections

NO, this all depends on the darkness of the colour, I.E clear rhinestones have more sparkle then say Sapphire. Each rhinestone has a silver foil stuck at the base to give the reflection, so darker crystals do not reflect as much. This does not mean they are no good, cos the Sapphire still has spectacular shine.

  • What is the best size for general use

This all depends on what effect and what size of material you have. The most common used are SS10 and SS16. A combination can make good effects.

  • What do you mean by 'SS' and 'GROSS'

Please see the size link at the header of my site, which gives the explanations

  • what sizes are available.

Please see the size link at the header of my site.

  • How do i apply these to materials.

Please see the 'How to apply' link at the header of my site

  • How long will they take to reach me.

I post these out within 24 hours ( usually it is on the same day as payments). Within the UK they usually take a day or 2 but can sometimes take as long as a week.

Rest of the world usually takes between 5 to 10 days, But in some cases have taken upto 3weeks.

This all depends on the postal services on either side.

  • Can i use these on other than Garments, like my mobile phone, Belts, shoes etc..

YES, these rhinestones can be used on anything in your imagination. they can be applied to other material where an iron is no good by using external glue ( superglue, araldite etc...). they can be used on anything, even for making Christmas/birthday cards.

  •  Who can use these.

Anybody can use these iron-on items. From young childrens ( with adult supervision), to housewifes, gents, fashion designers, artists, basically anyone who wants to create effects.

  • What do you mean by Greenbacks and Silverback, Is the Quality the Same.

The terms mean the type of glue that is used on the reverse side of the crystals. you do not see these from the front side as there is a silver foil which hides the gluebase. so the sparkle and quality is the same for both.

  •  Do you offer discounts for large orders.

Yes we do offer very good discounts for large orders, please email us with your wish list and we will give you the best prices.

  • I want to create my own Motif designs.

It is fairly easy to create your own custom designs using our sticky hot-fix tape. we supply everything needed to create your own motifs. All you need to do is place the crystals/studs/nailheads on the design you want ( can be a picture, portraite, photo , etc..) then once done peel the tape and cover with the sticky side so the crystals stick to the tape. once done cover the sticky tape with the other half to seal the motif, thats it all done, ready to be used whenever required.

  • Do the rhinestones stick to Leather.

 We do not guarantee the rhinestones sticking to leather, as we have had many mixed reactions to variouse types of leathers. some types of soft leather seems to absorb the glue whilst other do not and the rhinestones do not stick very well. all items can be stuck onto leather with special external glue.

  • Do you make individual custom motifs.

Sorry, all our items are produced in large quantities by our manufacturer. minimum quantity for custom motifs is 100 A4 sheets.

  • Do you ship worldwide.

We ship worldwide and all items are posted within 24hrs of cleared payments. we post items twice a day so usulauuly they will be posted on the same day if payments are made before 3pm.

  • how long does it take for the items outside UK

All items are posted within 24hrs. it usually takes between 5 to 10 working days to reach rest of the world, the postal service says that items can take upto 28 working days.

  • Do you combine shipping and how much do they cost.

YES, we do combine p/p and only charge reasonable charges. p/p in Uk starts at 0.75p or 1pound then goes up by 10p for each additional item. postage to the rest of the world starts at 1.25pounds or 1.50pounds then goes up by 10p for each extra items. for heavier items the postage costs will be a little higher.


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