Delivery And Returns
How much does delivery cost?
Our standard delivery charge is £2.99 per item for Standard delivery (Royal Mail 2nd Class) unless otherwise stated on the website.
Where do we deliver to:
We deliver to any address in the UK mainland, as well as internationally to these countries:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
Delivery rates and delivery times may vary by country.
How will I know when my order has been sent?
As soon as your order is dispatched from our Warehouse you will be sent an email to confirm that it's on its way. Your item will usually be dispatched within 48 hours.
What is your return policy?
At Capo Clothing we want your to happy with your purchase, it the event that the item you have purchased is unsuitable for you we are happy to refund or exchange, providing it is:
Returned within 14 days of receiving your order.
It is in original undamaged packaging with all tags intact.
The product is in the same condition as how you received it
You have a statutory duty to take reasonable care of our goods whilst they are in your possession and during transit. We cannot accept liability for goods that get lost or damaged when they are returned, and request that you use a tracked or recorded service.
If the item you receive is faulty, damaged or the wrong item has been sent, please follow our returns instructions and we shall refund you in full.
With the exception of faulty or damaged goods, if you return your purchase after 14 days of receiving your order, we reserve the right to not offer you a refund. We will instead return your original purchase to you and prior to sending it out, you will be charged the delivery fee that is applicable to the postage for the item(s).
In the unlikely event of an item being received damaged or faulty you have 28 days from date of despatch to report this to us for Return.
How do I return an item?
To arrange an exchange or refund all we ask is for you to contact us through eBay messages, and we will be more that happy to arrange this for you.
When will I receive my refund?
When we receive your item back to us in our warehouse, we will inspect you item and usually process a refund in 24-48 Hours.
Christmas Return Policy
Any Purchase made between the 1st November & 24th December can be returned up until the 14th January