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  • Returns

Returns Policy

At Brother's Pharmacy we want to make returns as easy as possible.

You are always welcome to return for an exchange or refund any product you buy from us under the following conditions:

All items must be unopened and unused.

We can not accept returns of medicinal and cosmetic products due to hygiene and health constraints.

You agree to buy products and use them as per their product license.

If you are unsure about any product please message us, speak to a pharmacist or GP before purchase.

Incorrect Products

If you receive an incorrect product please accept out sincere apologies and let us know immediately. With your agreement we will quickly and efficiently arrange for a replacement item or refund.

The above policies do not affect your statutory rights.

Changing or Cancelling your order

If you would like to cancel or amend your order for what ever reason we are happy to do so. Please let us know at the earliest possibility for a full refund, if the item has been dispatched we will unable to cancel or amend after this point.


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