We offer free delivery on all UK mainland orders
We offer free delivery on all of the items in our eBay store, we aim to dispatch orders within 48 hours of receiving payment (Monday-Friday) and weekend orders are dispatched on Monday. If your order contains more than one item, we will attempt to combine your items into one parcel if possible.
Our free standard delivery option is with the courier Hermes; if you urgently require your item(s) please select our faster shipping option - £2.99 United Kingdom Hermes Express Delivery (1-2 Working Days). Please note: orders will need to be placed before 2.30pm for same day dispatch, excluding weekends & bank holidays.
At the courier’s discretion, they may leave an item in a safe place or with a neighbour if nobody is present to accept the delivery. In these circumstances the delivery company should put a delivery note card through your letter box to explain where they have left your item. If you have specific details of a suitable safe place or an approved neighbour please contact our customer service team via eBay messages as soon as possible so that we can inform the delivery company of your requirements.
In the event of any issues with your order, where possible we will attempt to contact you at the earliest opportunity to inform you and to arrange a suitable solution.
If you have any concerns or problems please contact our friendly customer services team who will be happy to help you by using the eBay messaging system. Our office hours are 9.00am-4:30pm (Mon-Fri), we aim to respond to all enquiries within 24 hours.
Please note: due to eBay restrictions we can only dispatch items to the delivery address entered into PayPal during the order process. We are also unable to deliver to the following locations: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, PO Box and British Forces Post Offices (BFP0) addresses at this time.