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  • Frequently Asked Questions
Frequently Asked Questions
 Q: Why do you need my vehicle registration?
  A: A vehicles registration allows to more accurately identify parts for your vehicle.
 Q: Do you ship to countries not shown in your listings?
  A: If your location is not shown in our listing please contact us for a customized delivery quotation.
 Q: How do I return items?
  A: We are happy to accept returns for incorrect or unwanted items, within 30 days of purchase, proving they are in re-saleable condition. Please return to: Ebay Returns Brakes International Ltd Moore Street Rochdale Lancs OL161QN
 Q: I have received the wrong parts, what do I do?
  A: If you have received the wrong parts please contact us with your vehicle details and we will help to find the right parts and we will exchange the parts for you.
 Q: If I buy more than one item can I have a discount?
  A: We do not offer a further discount for buying more than one item.
 Q: Do your parts come with fitting instructions?
  A: Brakes are important so if you are not familiar with these components we suggest consulting a workshop manual.
 Q: Will you send the parts to an alternate address?
  A: We are only able to send items to the Paypal registered address.
 Q: What should I do if I wish to cancel my order?
  A: Contact us as soon as you can, we try to ship most items the same day and items are shipped at several times during the working day.
 Q: The caliper service/repair I purchased has a sachet of Silicone Grease, what is this for?
  A: Silicone Grease is used for lubricating the slider pins (guide pins) on brake calipers and must not come in contact with hydraulic seals.
 Q: The caliper service/repair I purchased has a sachet of Red Rubber Grease, what is this for?
  A: Red Rubber Grease is used for lubricating the hydraulic seals and pistons in brake calipers during assembly.
 Q: Do you sell individual components for caliper repair/service kits?
  A: We do not sell kit components separately.