Baby Gift Workshop
Gift Wrapping Service
Our gift wrap service is available on many of our items. Each listing description indicates if this service is or is not available for that item. Our gift wrapping service can be purchased separately from our ebay shop at the time of purchasing your item. Please add a note at check out if you have any special instructions, for example if you purchase more than one item, and require only one to be wrapped please advise which item.
Items with "choice of colour"
Where we have items listed with a choice of colour, please add a note when paying at check-out indicating your choice of colour. If no colour is indicated we will choose one for you.
Payment is required within 7 days of commiting to buy. A non-paying buyer dispute will be opened with ebay for any any non-paying buyers after 7 days.
UK BUYERS: Where we prefer Paypal, UK buyers may also pay by Postal order or Personal cheque if preferred. With instant payment via Paypal we will begin processing your order the same day. For payments by Paypal echeques, postal orders or personal cheques your order will be processed as soon as payment has cleared. Please allow up to 10 days from our receipt of your payment for the clearing process to complete. Your order will be dispatched as soon as possible thereafter.
OVERSEAS BUYERS: We regret some of our items are unable to be shipped outside UK. Many of our items however can be shipped outside UK, and this is detailed in each individual listing. For those where overseas shipping is available, we can accept Paypal only.
Multiple purchase discounts
When purchasing more than one item, combined postage discounts are given. Please note, with some multiple purchases it may be necessary for items to be delivered separately. Your postage discount will still apply.
We endeavour to get your purchase on its way to you as quickly as possible. We dispatch daily Monday - Friday. The majority of our products will be dispatched within 1-2 working days (depending on your time of order). For some of our our larger items (larger wooden toys and certain ride-on toys), dispatch time is most often 2-5 working days, however on occasion may be up to 28 days. Where this applies it is stated in our listings. Should you require such an item quickly please email first and we will advise if it is currently available for quick dispatch (in most cases the answer is yes!). Proof of postage is always obtained. Method of postage for our products varies between items and is detailed in each listing. Upgrade to Recorded delivery is available on some of our items at a supplement. If this is preferred please select this option at check-out.
With our "no quibble" returns policy we are more than happy to accept returns no questions asked providing we are notified within 7 working days of receipt, and item returned within 14 working days of receipt. All returns must be in original packaging & condition. Please contact us via ebay messages within 7 days of receipt to advise you wish to return your item and your reason for doing so, and we will contact you with our returns address & procedure. Please note, we are unable to provide a refund on our gift wrapping service if returning an opened gift wrapped purchase (unless item faulty or damaged)...
All items leave in perfect condition. Should your item unfortunately arrive damaged or faulty following transit please ensure you contact us that same day to advise of this (policy of the courier). Your choice of full refund, exchange or replacement (if available) will be granted upon receipt and inspection of your returned item (similarly if item is 'not as described').
If you simply change your mind, the returns postage cost will be payable by yourself, and on receipt of your returned item you will be issued a refund of the original price paid for the item (gift wrap service non-refundable).
In both instances we cannot accept responsibility for any returned items going astray in the post. We recommend you obtain proof of postage and consider any postal insurances available.
If you have any questions please do not hesitate to contact: email@example.com
Thank you for visiting the Baby Gift Workshop ebay store!
Business Seller Details:
The Baby Gift Workshop
Att: Deborah Munro
12 Aikman Plc