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Delivery Information

Please find below all of our delivery costs to all countries that we currently send to. If you can't see your location please do not hesitate to contact us as it is possible we can quote you a price for your location.

PRODUCT DELIVERY

STANDARD DELIVERY - UK Royal Mail 2nd class 2-3 days (most items up to £19.99) FREE
Royal Mail Tracked 2-3 days (most items between £20.00 and £50.00) FREE
24 Next Day Courier (most items £50.00+)  FREE
EXPRESS DELIVERY - UK 24 Next Day Courier (orders under £39.99)  £5.50 - £6.00 (see listing).
ECONOMY DELIVERY - INTERNATIONAL Germany £9.00
Rep. of Ireland, France, Italy £12.00
Spain £15.00
  • See item listing for delivery service confirmation as the above is completely item dependent
  • Standard Deliveries will take place between 08:00-18:00 Monday to Friday
  • All orders must be placed before 3pm to ensure they are dispatched that day
  • The courier will only be able to deliver to your front door or the main entrance to the building should you live in a flat
  • All delivery prices are shown inclusive of VAT
  • International orders over 150cm in length will be cancelled due to Parcelforce restrictions
  • Please contact us for quotes on other countries

AQUARIUM / TERRARIUM / CHILLER DELIVERY

Aquarium / Terrarium / Chiller (Pallet) Delivery - UK UK Mainland Pallet Service 2 -3 days  FREE
UK Mainland Pallet Service Next Day £48.00
Extended Areas Zone 1 (2-3 days)  £70.00
Extended Areas Zone 2 (3-5 days)  £100.00

Postcode List for Extended Areas Zone1:
PH1-18, PO30-41, BT, KA1-26, KA29-30, TD, DG, PA21-33, PA34-41, EX, PL1-9, PL16, PL18-21, TQ, PL95, LL, AB, IV1-28, IV30-32, IV36, IV55-56, IV63, KW1-14, PH19-41, PH45-50, DT

Postcode List for Extended Areas Zone2:
IM, GY1-8, JE, KW15-17, ZE, HS, PA20, KA27, KA28, PA34, PA42-49, PA60-78, PH42-44, IV40-49, IV51-54

  • Pallet delivery is to the kerbside (at least 2 people will be needed to off-load depending on item size)
  • Express next day service orders must be placed before 1pm to ensure they are dispatched that day
  • Deliveries will take place between 08:00-19:00 Monday to Friday. Delivery outside of these hours may be subject to an additional fee and local depot availability
  • Do not under any circumstances sign for an aquarium delivery without checking the glass first
  • All pallet prices are doubled on fish tanks larger than 5 foot
  • Other locations not currently offered for pallet deliveries
  • Confirmation of delivery terms must be made before the aquarium/chiller is dispatched
  • All delivery prices are shown exclusive of VAT
  • Other locations not currently offered for pallet deliveries
  • Confirmation of Delivery terms must be made before Aquarium is despatched

STANDARD FISH DELIVERY

  KOI CARP OTHER FISH SHRIMP SNAILS
Express Delivery - Order under £100 (delivered Wed - Fri only) FREE £16.00    
Express Delivery - Order Over £100 (delivered Wed - Fri only) FREE FREE    
Economy Delivery (Royal Mail Tracked 48)     FREE FREE
Standard Delivery (Royal Mail Tracked 24)
 
    £2.00 FREE
Express Delivery (Other 24 Hour Courier)
 
    £4.00 FREE

We are unable to deliver livestock Internationally; to Dublin and Eire, Northern Ireland, Isle of Man, Isle of Wight, Channel Islands; or to the following UK postcodes:
BT, PO30, ZE1-3, AB37-38, HS, IV, KW, PH19+, JE, GY, AB30+, DD8+, FK17+, KA27-28, PA20+, PH16, PH30+, DG and TD

  • When your order has been placed a member of our team will call to arrange a suitable delivery date.
  • All delivery prices are shown inclusive of VAT.
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