Despatch times and Postage charges
We mail all orders received by 3:30pm Monday to Friday or 10:30 am Saturday on the same day, and some that are received a little later if we have time to pack them securely. Everything else is sent on the following weekday morning. We use the most appropriate packaging to ensure that your parcel arrives intact, with all of its contents in the same condition that they leave us. This will normally include either a padded envelope or a box for the outer packaging. Whilst every effort is made to keep the volume and weight of the packaging down, our first priority is for the contents to be able to survive the rigours of the journey intact.
UK postage rates
We offer free postage on all deliveries within the UK. This is normally second class Royal Mail, but for large / heavy orders we may contact you to offer the alternative of a courier.
In our experience, even second class mail sometimes arrives the next day, and most within 48 hours. For a slightly better chance of next day delivery we offer first class postage for a small surcharge. However, for both first and second class postage the time frames of 48 and 24 hours respectively are just the 'aims' of Royal Mail. For the genuinely urgent purchases we also offer guaranteed next day (by 1pm) delivery, for a somewhat larger surcharge.
International postage rates
We only use the Royal Mail tracked and signed postage option for delivery outside of the UK and Republic of Ireland. For most items our charge starts at £8.60 for countries in Europe, £9.20 for the Americas and £9.50 everywhere else.
Buyers from outside the UK should also be aware of the possibility of import duties being levied on your goods when they come into your country. Payment of any such charges is the buyer's responsibility, therefore we recommend that you check your potential liability before committing to buy. We always complete customs declaration forms with accurate data.
Combined postage discounts
There are no additional charges for combined sales to UK destinations, when using the second class 'free-post' options. A small supplement may be charged for other delivery options, depending on the size and weight of the items. On many of our products you may be entitled to a 'multi-buy' discount as well, so long as you make a single payment for all of your purchases.
We do have to add a small surcharge to the initial postage cost for all international deliveries. In order to benefit from this reduction you need to pay for all items in a single transaction. If eBay is insisting that you pay for each item individually please contact us with details of your order and ask for a 'special listing'. Please remember that there may be significant time differences beween your country and the UK, so you may have to wait a while for the response and for your listing to go live on eBay.