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RETURNS

We offer a 30-day return policy. It is the customer’s responsibility to bear the cost of the return of any item to us plus we can never refund the original postage and packing charges. We must receive the package back in the same condition we sent it out.  In the unlikely event there is a problem with the order we must be informed within 24 hours of receipt of the product. MRCH LTD are not responsible for any additional costs as a result of a faulty product, unless prior consent is given in writing by a member of staff.        

Please note: MRCH LTD cannot refund the original cost of shipping or the cost of returning an item to us.